Human resources. Lean on me. 2001

C Allen
Leeds Community and Mental Health Services Teaching Trust.

Appointing a full-time staff support co-ordinator in a community trust has reduced absence and been welcomed by staff. The pilot, which has been operating for two years, offers staff confidential interviews. Most of those using the service do not need more than two sessions. The co-ordinator has also acted as mediator where there is conflict between staff.

UI MeSH Term Description Entries
D010557 Personnel Administration, Hospital Management activities concerned with hospital employees. Hospital Personnel Administration,Personnel Management, Hospital,Personnel, Hospital, Organization and Administration,Administration, Hospital Personnel,Hospital Personnel Management,Hospital Personnel Organization and Administration,Management, Hospital Personnel
D003220 Conflict, Psychological The internal individual struggle resulting from incompatible or opposing needs, drives, or external and internal demands. In group interactions, competitive or opposing action of incompatibles: antagonistic state or action (as of divergent ideas, interests, or persons). (from Merriam-Webster's Collegiate Dictionary, 10th ed) Conflict, Psychology,Psychological Conflict,Psychological Conflicts
D004648 Employee Grievances Formal procedures whereby the employee expresses any dissatisfaction or feeling of injustice regarding the work situation. Grievances, Employee,Employee Grievance,Grievance, Employee
D006113 United Kingdom Country in northwestern Europe including Great Britain and the northern one-sixth of the island of Ireland, located between the North Sea and north Atlantic Ocean. The capital is London. Great Britain,Isle of Man
D006779 Hospitals, Public Hospitals controlled by various types of government, i.e., city, county, district, state or federal. Public Hospitals,Hospital, Public,Public Hospital
D006801 Humans Members of the species Homo sapiens. Homo sapiens,Man (Taxonomy),Human,Man, Modern,Modern Man
D000041 Absenteeism Chronic absence from work or other duty.
D013222 State Medicine A system of medical care regulated, controlled and financed by the government, in which the government assumes responsibility for the health needs of the population. National Health Service, British,Socialized Medicine,British Health Service, National,British National Health Service,Medicine, Socialized,Medicine, State,Service, British National Health
D017008 Negotiating The process of bargaining in order to arrive at an agreement or compromise on a matter of importance to the parties involved. It also applies to the hearing and determination of a case by a third party chosen by the parties in controversy, as well as the interposing of a third party to reconcile the parties in controversy. Arbitrating,Mediating,Arbitration,Conflict Resolution,Mediation,Negotiation,Conflict Resolutions,Negotiations,Resolution, Conflict

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