Biomaterial Database

Nurses' empathy and patients' satisfaction with nursing care. 1992

R S Warner

Nurses' self-reported levels of empathy were studied in relation to patients' perceptions of satisfaction with nursing care received. Data were obtained from a volunteer sample of registered nurses and patients using two standardized, paper and pencil questionnaires: Empathy Construct Rating Scale and LaMonica/Oberst Patient Satisfaction Scale. No significant relationship was manifested between the variables under study. It was concluded that empathy training programs for nurses may not be necessary. In addition, although patients are generally satisfied with nursing care received in acute care settings, the data do not support a relationship between nurses' empathy levels and patients' satisfaction. Suggestions for further study are offered.

UI	MeSH Term	Description	Entries
D009723	Nurse-Patient Relations	Interaction between the patient and nurse.	Nurse Patient Relations,Nurse Patient Relationship,Nurse Patient Relationships,Nurse-Patient Relation,Patient Relations, Nurse,Patient Relationship, Nurse,Patient Relationships, Nurse,Relations, Nurse Patient,Relations, Nurse-Patient,Relationship, Nurse Patient,Relationships, Nurse Patient
D009732	Nursing Care	Care given to patients by nursing service personnel.	Care, Nursing,Management, Nursing Care,Nursing Care Management
D009738	Nursing Service, Hospital	The hospital department which is responsible for the organization and administration of nursing activities.	Hospital Nursing Service,Service, Hospital Nursing,Hospital Nursing Services,Nursing Services, Hospital,Services, Hospital Nursing
D004645	Empathy	An individual's objective and insightful awareness of the feelings and behavior of another person. It should be distinguished from sympathy, which is usually nonobjective and noncritical. It includes caring, which is the demonstration of an awareness of and a concern for the good of others. (From Bioethics Thesaurus, 1992)	Caring,Compassion
D006801	Humans	Members of the species Homo sapiens.	Homo sapiens,Man (Taxonomy),Human,Man, Modern,Modern Man
D017060	Patient Satisfaction	The degree to which the individual regards the health care service or product or the manner in which it is delivered by the provider as useful, effective, or beneficial.	Satisfaction, Patient