Biomaterial Database

The academic medical center and patient satisfaction. 2008

Irwin Press

Press Ganey Associates, Inc, South Bend, Indiana, USA.

Because of size, organizational complexity, departmental autonomy, and tensions among teaching, research, and the daily work of healing, academic medical centers face significant challenges in establishing a culture of patient satisfaction. At the same time, some of these characteristics may aid academic medical centers in efforts to initiate and sustain programs focused on enhancing the patient's experience of care. If successful in these efforts, academic medical centers could be the ultimate legitimizers of patient satisfaction as a key element of quality clinical care.

UI	MeSH Term	Description	Entries
D011785	Quality Assurance, Health Care	Activities and programs intended to assure or improve the quality of care in either a defined medical setting or a program. The concept includes the assessment or evaluation of the quality of care; identification of problems or shortcomings in the delivery of care; designing activities to overcome these deficiencies; and follow-up monitoring to ensure effectiveness of corrective steps.	Quality Assessment, Health Care,Health Care Quality Assessment,Health Care Quality Assurance,Healthcare Quality Assessment,Healthcare Quality Assurance,Quality Assessment, Healthcare,Quality Assurance, Healthcare,Assessment, Healthcare Quality,Assessments, Healthcare Quality,Assurance, Healthcare Quality,Assurances, Healthcare Quality,Healthcare Quality Assessments,Healthcare Quality Assurances,Quality Assessments, Healthcare,Quality Assurances, Healthcare
D000046	Academic Medical Centers	Medical complexes consisting of medical school, hospitals, clinics, libraries, administrative facilities, etc.	Medical Centers, Academic,Medical Centers, University,University Medical Centers,Academic Medical Center,Center, Academic Medical,Center, University Medical,Centers, Academic Medical,Centers, University Medical,Medical Center, Academic,Medical Center, University,University Medical Center
D017060	Patient Satisfaction	The degree to which the individual regards the health care service or product or the manner in which it is delivered by the provider as useful, effective, or beneficial.	Satisfaction, Patient