Primary-care patients' expectations and experiences of online cognitive behavioural therapy for depression: a qualitative study. 2009

Angela Beattie, and Alison Shaw, and Surinder Kaur, and David Kessler
Department of Social Medicine, Academic Unit of Primary Health Care, Natinoal Institute for Health Research (NIHR), School for Primary Care Research, University of Bristol, Bristol, UK.

OBJECTIVE To explore expectations and experiences of online cognitive behavioural therapy (CBT) among primary-care patients with depression, focusing on how this mode of delivery impacts upon the therapeutic experience. METHODS Qualitative study, using repeat semi-structured interviews with patients before and after therapy. The study was conducted in parallel with a randomized controlled trial examining the effectiveness and cost-effectiveness of online CBT for patients with depression. METHODS Twenty-four patients with depression recruited from five general practices in southwest England, who were offered up to 10 sessions of CBT, delivered via the internet by a psychologist. RESULTS Most participants accessed the therapy from their home computer and found this to be a major advantage, in terms of convenience and fitting therapy into their daily routine, with any technical problems quickly resolved. Two key themes regarding expectations and experiences of online CBT were: developing a virtual relationship with a therapist, and the process of communicating thoughts and emotions via an online medium. Online CBT seems to be acceptable to, and experienced as helpful by, certain subgroups of patients with depression, particularly those who are familiar with computers, feel comfortable with writing their feelings down, enjoy the opportunities to review and reflect that written (or typed) communication offers are attracted to the 'anonymity' of an online therapeutic relationship and are open to the proactive requirements of CBT itself. However, on-line CBT may feed into the vulnerability of depressed people to negative thoughts, given the absence of visual cues and the immediate response of face-to-face interaction. CONCLUSIONS Online CBT has the potential to enhance care for patients with depression who are open to engaging in 'talking' (or typing) therapies as part of their treatment. If online CBT is to be provided via the NHS, it is important to establish patient preferences regarding this mode of delivery and ensure that referral practices are appropriately targeted. The results of our main trial will provide evidence regarding the effectiveness and cost-effectiveness of receiving therapy via this modality.

UI MeSH Term Description Entries
D007407 Interviews as Topic Works about conversations with an individual or individuals held in order to obtain information about their background and other personal biographical data, their attitudes and opinions, etc. It includes works about school admission or job interviews. Group Interviews,Interviewers,Interviews, Telephone,Oral History as Topic,Group Interview,Interview, Group,Interview, Telephone,Interviewer,Interviews, Group,Telephone Interview,Telephone Interviews
D008297 Male Males
D008875 Middle Aged An adult aged 45 - 64 years. Middle Age
D011320 Primary Health Care Care which provides integrated, accessible health care services by clinicians who are accountable for addressing a large majority of personal health care needs, developing a sustained partnership with patients, and practicing in the context of family and community. (JAMA 1995;273(3):192) Primary Care,Primary Healthcare,Care, Primary,Care, Primary Health,Health Care, Primary,Healthcare, Primary
D003863 Depression Depressive states usually of moderate intensity in contrast with MAJOR DEPRESSIVE DISORDER present in neurotic and psychotic disorders. Depressive Symptoms,Emotional Depression,Depression, Emotional,Depressive Symptom,Symptom, Depressive
D004739 England A part of Great Britain within the United Kingdom.
D005260 Female Females
D006801 Humans Members of the species Homo sapiens. Homo sapiens,Man (Taxonomy),Human,Man, Modern,Modern Man
D000328 Adult A person having attained full growth or maturity. Adults are of 19 through 44 years of age. For a person between 19 and 24 years of age, YOUNG ADULT is available. Adults
D000368 Aged A person 65 years of age or older. For a person older than 79 years, AGED, 80 AND OVER is available. Elderly

Related Publications

Angela Beattie, and Alison Shaw, and Surinder Kaur, and David Kessler
May 2010, Evidence-based mental health,
Angela Beattie, and Alison Shaw, and Surinder Kaur, and David Kessler
March 2017, Scandinavian journal of primary health care,
Angela Beattie, and Alison Shaw, and Surinder Kaur, and David Kessler
June 2016, Health expectations : an international journal of public participation in health care and health policy,
Angela Beattie, and Alison Shaw, and Surinder Kaur, and David Kessler
June 2011, BMC psychiatry,
Angela Beattie, and Alison Shaw, and Surinder Kaur, and David Kessler
March 2021, BMJ open,
Angela Beattie, and Alison Shaw, and Surinder Kaur, and David Kessler
July 2009, The British journal of psychiatry : the journal of mental science,
Angela Beattie, and Alison Shaw, and Surinder Kaur, and David Kessler
April 2010, The British journal of psychiatry : the journal of mental science,
Angela Beattie, and Alison Shaw, and Surinder Kaur, and David Kessler
March 2011, Journal of affective disorders,
Angela Beattie, and Alison Shaw, and Surinder Kaur, and David Kessler
September 2015, Psychology and psychotherapy,
Copied contents to your clipboard!