Chief nursing officer turnover: an analysis of the literature. 2010

Joyce Batcheller
Seton Family of Hospitals, 1345 Philomena Street, Suite 402, Austin, TX 78723, USA. jbatcheller@seton.org

The complexity of care, increased cost pressures, nursing shortage, competition for experienced nurses, and focus on "never events" are some of the challenges faced by chief nursing officers (CNOs). The CNO is the executive leader for the largest and most influential group of professionals in most health care organizations. He or she can provide transformational changes that are needed to address issues such as those cited in the opening sentence. For this reason an in-depth literature review was performed to summarize key findings and factors that contribute to the high CNO turnover. The results of this review can be used as the basis for planning strategies to assist new and current CNOs in their development to reverse this turnover trend.

UI MeSH Term Description Entries
D007400 Interprofessional Relations The reciprocal interaction of two or more professional individuals. Etiquette, Medical,Medical Etiquette,Relations, Interprofessional
D007857 Leadership The function of directing or controlling the actions or attitudes of an individual or group with more or less willing acquiescence of the followers. Influentials
D009718 Nurse Administrators Nurses professionally qualified in administration. Nurse Executives,Nurse Managers,Administrator, Nurse,Administrators, Nurse,Executive, Nurse,Executives, Nurse,Manager, Nurse,Managers, Nurse,Nurse Administrator,Nurse Executive,Nurse Manager
D009741 Nursing Staff, Hospital Personnel who provide nursing service to patients in a hospital. Hospital Nursing Staff,Hospital Nursing Staffs,Nursing Staffs, Hospital,Staff, Hospital Nursing,Staffs, Hospital Nursing
D010558 Personnel Loyalty Dedication or commitment shown by employees to organizations or institutions where they work. Loyalties, Personnel,Loyalty, Personnel,Personnel Loyalties
D010563 Personnel Turnover A change or shift in personnel due to reorganization, resignation, or discharge. Employee Turnover,Personnel Retention,Employee Turnovers,Personnel Retentions,Personnel Turnovers,Retention, Personnel,Turnover, Employee,Turnover, Personnel
D011361 Professional Competence The capability to perform the duties of one's profession generally, or to perform a particular professional task, with skill of an acceptable quality. Competence, Professional,Generalization of Expertise,Technical Expertise,Expertise Generalization,Expertise, Technical
D011787 Quality of Health Care The levels of excellence which characterize the health service or health care provided based on accepted standards of quality. Pharmacy Audit,Quality of Care,Quality of Healthcare,Audit, Pharmacy,Care Quality,Health Care Quality,Healthcare Quality,Pharmacy Audits
D002322 Career Mobility The upward or downward mobility in an occupation or the change from one occupation to another. Career Ladders,Clinical Ladders,Job Ladders,Clinical Ladder,Ladder, Clinical,Ladders, Clinical,Career Ladder,Career Mobilities,Job Ladder,Ladder, Career,Ladder, Job,Ladders, Career,Ladders, Job,Mobilities, Career,Mobility, Career
D006801 Humans Members of the species Homo sapiens. Homo sapiens,Man (Taxonomy),Human,Man, Modern,Modern Man

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