Communications skills in dental education: a systematic research review. 2010

J A Carey, and A Madill, and M Manogue
Leeds Dental Institute, University of Leeds, Clarendon Way, Leeds, UK. j.a.carey@leeds.ac.uk

Communication is an essential element of the relationship between patient and dentist. Dental schools are required to ensure that undergraduates are adequately trained in communication skills yet little evidence exists to suggest what constitutes appropriate training and how competency can be assessed. This review aimed to explore the scope and quality of evidence relating to communication skills training for dental students. Eleven papers fitted the inclusion criteria. The review found extensive use amongst studies of didactic learning and clinical role-play using simulated patients. Reported assessment methods focus mainly on observer evaluation of student interactions at consultation. Patient involvement in training appears to be minimal. This review recommends that several areas of methodology be addressed in future studies, the scope of research extended to include intra-operative communication, and that the role of real patients in the development of communication skills be active rather than passive.

UI MeSH Term Description Entries
D003142 Communication The exchange or transmission of ideas, attitudes, or beliefs between individuals or groups. Miscommunication,Misinformation,Social Communication,Communication Programs,Communications Personnel,Personal Communication,Communication Program,Communication, Personal,Communication, Social,Communications, Social,Miscommunications,Misinformations,Personnel, Communications,Program, Communication,Programs, Communication,Social Communications
D003812 Dentist-Patient Relations The psychological relations between the dentist and patient. Dentist-Patient Relationship,Dentist Patient Relations,Dentist Patient Relationship,Dentist-Patient Relation,Dentist-Patient Relationships,Relation, Dentist-Patient,Relations, Dentist-Patient,Relationship, Dentist-Patient,Relationships, Dentist-Patient
D004497 Education, Dental Use for articles concerning dental education in general. Dental Education
D006801 Humans Members of the species Homo sapiens. Homo sapiens,Man (Taxonomy),Human,Man, Modern,Modern Man
D016544 Patient Simulation The use of persons coached to feign symptoms or conditions of real diseases in a life-like manner in order to teach or evaluate medical personnel. Patient Simulations,Simulation, Patient,Simulations, Patient

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