OBJECTIVE To analyse the usefulness of a multidisciplinary facial function clinic (FFC). METHODS Retrospective case-note review. METHODS The FFC was established in July 2006 at the Manchester Royal Eye Hospital with attending consultants from Ophthalmology, Skull-Base Otolaryngology, Plastic Surgery, and Physiotherapy. METHODS We retrospectively reviewed the case notes for 59 consecutive patients seen at the FFC from July 2006 to February 2009. METHODS We documented demographic data, including distance travelled and average journey time. RESULTS The 59 patients (mean age 46 years) made a total of 106 clinical visits (mean 1.8). The mean distance travelled by a patient was 31.9 miles with an estimated journey time of 47 min, each way. At presentation the average House-Brackmann grade of facial nerve weakness was IV. Ophthalmologist's advice was needed for 58 (98.3%), otolaryngologist's for 57 (96.6%), plastic surgeon for 49 (83.0%), physiotherapist for 58 (98.3%), and 4 (6.8%) were referred for psychological counselling. In all, 47 (79.7%) of our patients needed input from all four consultants during their visit at the FFC. By combining the presence of several consultants in one clinic, we saved an average of 5.1 visits (325.4 miles; 8 h travel time) for each patient. CONCLUSIONS We and our patients feel our multidisciplinary facial function clinic has been an effective service and has continued to work.