The four C's of leadership development. 2011

Cynthia Roberts, and Carolyn Roper
College of Business, Purdue University North Central, Westville, IN, USA.

One of the top domestic issues of concern to Americans is access to high-quality and affordable health-care, and there is a growing concern about how institutions struggling to survive within this trillion-dollar industry will increase their effectiveness in the future. This chapter outlines a process of leadership development using an action learning approach in one Midwestern health-care system over a period of three years. The process addresses both the development of the individual leader as well as the collective leadership capacity in an effort to sustain organizational learning and effectiveness over time. A model is presented that covers four phases or Four C's of development, which includes movement from individual Competency development, to the development of social capital through the enhancement of Connections and Creation of shared understanding, ultimately expanding Capacity for change within the organization. We also address other factors that must be taken into consideration that will either enhance or impede the concentric movement such as culture, sponsor support, and alignment of systems and structures.

UI MeSH Term Description Entries
D007400 Interprofessional Relations The reciprocal interaction of two or more professional individuals. Etiquette, Medical,Medical Etiquette,Relations, Interprofessional
D007857 Leadership The function of directing or controlling the actions or attitudes of an individual or group with more or less willing acquiescence of the followers. Influentials
D011361 Professional Competence The capability to perform the duties of one's profession generally, or to perform a particular professional task, with skill of an acceptable quality. Competence, Professional,Generalization of Expertise,Technical Expertise,Expertise Generalization,Expertise, Technical
D003299 Cooperative Behavior The interaction of two or more persons or organizations directed toward a common goal which is mutually beneficial. An act or instance of working or acting together for a common purpose or benefit, i.e., joint action. (From Random House Dictionary Unabridged, 2d ed) Compliant Behavior,Behavior, Compliant,Behavior, Cooperative,Compliant Behaviors,Cooperative Behaviors
D003695 Delivery of Health Care The concept concerned with all aspects of providing and distributing health services to a patient population. Delivery of Dental Care,Health Care,Health Care Delivery,Health Care Systems,Community-Based Distribution,Contraceptive Distribution,Delivery of Healthcare,Dental Care Delivery,Distribution, Non-Clinical,Distribution, Nonclinical,Distributional Activities,Healthcare,Healthcare Delivery,Healthcare Systems,Non-Clinical Distribution,Nonclinical Distribution,Activities, Distributional,Activity, Distributional,Care, Health,Community Based Distribution,Community-Based Distributions,Contraceptive Distributions,Deliveries, Healthcare,Delivery, Dental Care,Delivery, Health Care,Delivery, Healthcare,Distribution, Community-Based,Distribution, Contraceptive,Distribution, Non Clinical,Distributional Activity,Distributions, Community-Based,Distributions, Contraceptive,Distributions, Non-Clinical,Distributions, Nonclinical,Health Care System,Healthcare Deliveries,Healthcare System,Non Clinical Distribution,Non-Clinical Distributions,Nonclinical Distributions,System, Health Care,System, Healthcare,Systems, Health Care,Systems, Healthcare
D006801 Humans Members of the species Homo sapiens. Homo sapiens,Man (Taxonomy),Human,Man, Modern,Modern Man
D000078329 Workforce The number of people working or available for work or service. Human Resources,Labor Supply,Manpower,Staffing,Womanpower,Human Resource,Labor Supplies,Manpowers,Staffings,Supply, Labor,Womanpowers,Workforces
D013192 Staff Development The process by which the employer promotes staff performance and efficiency consistent with management goals and objectives. Human Resources Development,Cross-Training, Employee,Cross Training, Employee,Development, Human Resources,Development, Staff,Employee Cross-Training,Resources Development, Human
D017146 Models, Organizational Theoretical representations and constructs that describe or explain the structure and hierarchy of relationships and interactions within or between formal organizational entities or informal social groups. Organizational Models,Model, Organizational,Organizational Model
D018794 Problem-Based Learning Instructional use of examples or cases to teach using problem-solving skills and critical thinking. Active Learning,Curriculum, Problem-Based,Experiential Learning,Problem-Based Curricula,Curricula, Problem-Based,Curriculum, Problem Based,Learning, Active,Learning, Experiential,Learning, Problem-Based,Problem Based Curricula,Problem Based Learning,Problem-Based Curriculum

Related Publications

Cynthia Roberts, and Carolyn Roper
January 2016, NASN school nurse (Print),
Cynthia Roberts, and Carolyn Roper
December 1994, Aviation, space, and environmental medicine,
Cynthia Roberts, and Carolyn Roper
January 2010, The Journal of medical practice management : MPM,
Cynthia Roberts, and Carolyn Roper
January 1983, Health education,
Cynthia Roberts, and Carolyn Roper
January 2020, Professional case management,
Cynthia Roberts, and Carolyn Roper
June 1951, The Indian medical gazette,
Cynthia Roberts, and Carolyn Roper
April 1990, Journal of the South Carolina Medical Association (1975),
Cynthia Roberts, and Carolyn Roper
June 2011, Journal of plastic, reconstructive & aesthetic surgery : JPRAS,
Cynthia Roberts, and Carolyn Roper
May 2015, Occupational health & safety (Waco, Tex.),
Cynthia Roberts, and Carolyn Roper
June 1976, The Journal of nursing administration,
Copied contents to your clipboard!