Biomaterial Database

Security customer services: the tangibles and intangibles. 2014

James O Bailey

The hospital security officer of all hospital employees, has many opportunities to provide customer service, in addition to traditional security services, according to the author. In this article, he gives examples of intangible benefits which can be achieved when carrying out tangible duties.

UI	MeSH Term	Description	Entries
D011641	Public Relations	Relations of an individual, association, organization, hospital, or corporation with the publics which it must take into consideration in carrying out its functions. Publics may include consumers, patients, pressure groups, departments, etc.	Client-Staff Relations,Relations, Client-Staff,Relations, Public,Client Staff Relations,Client-Staff Relation,Relation, Client-Staff,Relations, Client Staff
D006761	Hospitals	Institutions with an organized medical staff which provide medical care to patients.	Hospital
D006801	Humans	Members of the species Homo sapiens.	Homo sapiens,Man (Taxonomy),Human,Man, Modern,Modern Man
D014481	United States	A country in NORTH AMERICA between CANADA and MEXICO.
D016495	Police	Agents of the law charged with the responsibility of maintaining and enforcing law and order among the citizenry.	Law Enforcement Officers,Police Force,Police Officers,Enforcement Officer, Law,Enforcement Officers, Law,Law Enforcement Officer,Officer, Law Enforcement,Officer, Police,Officers, Law Enforcement,Officers, Police,Police Forces,Police Officer
D017060	Patient Satisfaction	The degree to which the individual regards the health care service or product or the manner in which it is delivered by the provider as useful, effective, or beneficial.	Satisfaction, Patient