Assessment of interpersonal communication skills among sari health centers' staff. 2014

Hasan Siamian, and Masoumeh Bagheri-Nesami, and Roobabe Darvish Nia, and Fereshteh Reza Nezhad, and Hadise Akbari, and Azita Balaghafari, and Mohammad Vahdei
Health Information Technology Department, School of Allied Medical Sciences, Mazandaran University of Medical Sciences, Sari, Mazandaran, Iran.

OBJECTIVE Ability to communicate correctly has been one of the life's basic social skills and its significance in human life is to some extent that some of the experts attribute the human growth foundation owners of the leading personal injuries and progress to human relationship. Purpose of this study was to evaluate the interpersonal communication skills among the health care centers staff. METHODS This study was a descriptive-cross sectional study was done among 85 staff in 12 metropolitan and 9 urban health centers in 2013. According to Kerejsi and Morgan's table, 70 employees were determined as samples. Seventy questionnaires were distributed at the mentioned centers and 60 measurable health questionnaires were examined. Demographic data and measure of communication skills: is a 36-items consisting of seven domains: (general Communication, speaking, listening, interpretation and clarification, asking, feedback, and reward and punishment), obtained data were analyzed by inferential statistical tests (Mann-Whitney U, Kruskal-Wallis and correlation coefficient). RESULTS Most respondents 38 (63.3%) were women, 57 (95%) married and 17 (28.1 %) age means of 43-47 years. In the study status of the communication skills status of employees employed in health centres, Sari, "Punish and encourage skills" with mean and total standard deviation of 4.11±37.0 assigned the highest score and "feedback" skill with mean and total standard deviation of 3.68±045 assigned the less score. CONCLUSIONS Findings showed that public relation skill, listening, reward and punishment in good scope and other skills were in the average scope. No need for training skills of empowerment of staff and their mental health. These results could be used for developing similar instruments in other health workers.

UI MeSH Term Description Entries

Related Publications

Hasan Siamian, and Masoumeh Bagheri-Nesami, and Roobabe Darvish Nia, and Fereshteh Reza Nezhad, and Hadise Akbari, and Azita Balaghafari, and Mohammad Vahdei
November 2002, Academic emergency medicine : official journal of the Society for Academic Emergency Medicine,
Hasan Siamian, and Masoumeh Bagheri-Nesami, and Roobabe Darvish Nia, and Fereshteh Reza Nezhad, and Hadise Akbari, and Azita Balaghafari, and Mohammad Vahdei
May 2023, BMC health services research,
Hasan Siamian, and Masoumeh Bagheri-Nesami, and Roobabe Darvish Nia, and Fereshteh Reza Nezhad, and Hadise Akbari, and Azita Balaghafari, and Mohammad Vahdei
May 1995, Academic medicine : journal of the Association of American Medical Colleges,
Hasan Siamian, and Masoumeh Bagheri-Nesami, and Roobabe Darvish Nia, and Fereshteh Reza Nezhad, and Hadise Akbari, and Azita Balaghafari, and Mohammad Vahdei
August 1983, Journal of medical education,
Hasan Siamian, and Masoumeh Bagheri-Nesami, and Roobabe Darvish Nia, and Fereshteh Reza Nezhad, and Hadise Akbari, and Azita Balaghafari, and Mohammad Vahdei
November 2009, Medical education,
Hasan Siamian, and Masoumeh Bagheri-Nesami, and Roobabe Darvish Nia, and Fereshteh Reza Nezhad, and Hadise Akbari, and Azita Balaghafari, and Mohammad Vahdei
December 2012, Academic radiology,
Hasan Siamian, and Masoumeh Bagheri-Nesami, and Roobabe Darvish Nia, and Fereshteh Reza Nezhad, and Hadise Akbari, and Azita Balaghafari, and Mohammad Vahdei
April 2021, Journal of graduate medical education,
Hasan Siamian, and Masoumeh Bagheri-Nesami, and Roobabe Darvish Nia, and Fereshteh Reza Nezhad, and Hadise Akbari, and Azita Balaghafari, and Mohammad Vahdei
January 2013, Journal of evidence-based social work,
Hasan Siamian, and Masoumeh Bagheri-Nesami, and Roobabe Darvish Nia, and Fereshteh Reza Nezhad, and Hadise Akbari, and Azita Balaghafari, and Mohammad Vahdei
December 2006, Academic medicine : journal of the Association of American Medical Colleges,
Hasan Siamian, and Masoumeh Bagheri-Nesami, and Roobabe Darvish Nia, and Fereshteh Reza Nezhad, and Hadise Akbari, and Azita Balaghafari, and Mohammad Vahdei
March 2015, JAMA dermatology,
Copied contents to your clipboard!