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In this study, we argue that contemporary nursing care has been overtaken by new public management strategies aimed at curtailing budgets in the public hospital sector in Australia. Drawing on qualitative interviews with 15 nurses from one public acute hospital with supporting documentary evidence, we demonstrate what happens to nursing work when management imposes rounding as a risk reduction strategy. In the case study outlined rounding was introduced across all wards in response to missed care, which in turn arose as a result of work intensification produced by efficiency, productivity, effectiveness and accountability demands. Rounding is a commercially sponsored practice consistent with new public management. Our study illustrates the impact that new public management strategies such as rounding have on how nurses work, both in terms of work intensity and in who controls their labour.
Eileen Willis, and
Luisa Toffoli, and
Julie Henderson, and
Leah Couzner, and
Patricia Hamilton, and
Claire Verrall, and
Ian Blackman
May 1979,
Nederlands tijdschrift voor geneeskunde,
Eileen Willis, and
Luisa Toffoli, and
Julie Henderson, and
Leah Couzner, and
Patricia Hamilton, and
Claire Verrall, and
Ian Blackman
April 1996,
Gesundheitswesen (Bundesverband der Arzte des Offentlichen Gesundheitsdienstes (Germany)),
Eileen Willis, and
Luisa Toffoli, and
Julie Henderson, and
Leah Couzner, and
Patricia Hamilton, and
Claire Verrall, and
Ian Blackman
January 1986,
Sovetskoe zdravookhranenie,
Eileen Willis, and
Luisa Toffoli, and
Julie Henderson, and
Leah Couzner, and
Patricia Hamilton, and
Claire Verrall, and
Ian Blackman
January 1972,
Pharmazeutische Praxis,
Eileen Willis, and
Luisa Toffoli, and
Julie Henderson, and
Leah Couzner, and
Patricia Hamilton, and
Claire Verrall, and
Ian Blackman
June 2012,
The Journal of surgical research,
Eileen Willis, and
Luisa Toffoli, and
Julie Henderson, and
Leah Couzner, and
Patricia Hamilton, and
Claire Verrall, and
Ian Blackman
March 2021,
New biotechnology,
Eileen Willis, and
Luisa Toffoli, and
Julie Henderson, and
Leah Couzner, and
Patricia Hamilton, and
Claire Verrall, and
Ian Blackman
January 2008,
Journal of public health management and practice : JPHMP,
Eileen Willis, and
Luisa Toffoli, and
Julie Henderson, and
Leah Couzner, and
Patricia Hamilton, and
Claire Verrall, and
Ian Blackman
January 2018,
Journal of nursing care quality,
Eileen Willis, and
Luisa Toffoli, and
Julie Henderson, and
Leah Couzner, and
Patricia Hamilton, and
Claire Verrall, and
Ian Blackman
May 2023,
Healthcare (Basel, Switzerland),
Eileen Willis, and
Luisa Toffoli, and
Julie Henderson, and
Leah Couzner, and
Patricia Hamilton, and
Claire Verrall, and
Ian Blackman
November 2008,
AMIA ... Annual Symposium proceedings. AMIA Symposium,
