Profiling frequent attenders at an inner city emergency department. 2019

Susan Uí Bhroin, and James Kinahan, and Adrian Murphy
Emergency Department, Mercy University Hospital, Cork, Ireland. susanuibhroin@outlook.ie.

BACKGROUND Emergency department (ED) frequent attenders (FAs) have a higher rate of adverse outcomes compared to infrequent attenders. OBJECTIVE The primary aim was to describe the prevalence of FAs at an inner city ED. A subgroup analysis was undertaken for high and very high FAs to establish demographics and other factors which might cause them to attend frequently. METHODS A retrospective review of all patients who attended the ED at Mercy University Hospital (MUH), Cork, during 2016 was undertaken. Patients were classified as either infrequent attenders (1-2 attendances/year), frequent attenders (3-12 attendances/year), high frequent attenders (HFA, 13-29 attendances/year), or very high frequent attenders (VHFA, > 30 attendances/year). RESULTS During 2016, a total of 21,920 patients presented 33,152 times. Overall, 90.2% (n = 19,761) were infrequent attenders, whilst 9.6% (n = 2115) were FAs. A further 36 patients (0.16%) were HFAs and eight patients (0.04%) were classified as VHFAs. Almost 10% of patients attended the ED three or more times, accounting for 29% of overall ED attendances. The HFA and VHFA cohorts were predominantly male (79.5%, n = 35) with an average age of 49.6 years. They were found to have multiple medical comorbidities, complex psychosocial problems, and a mortality rate of 11.3% over a 2-year period. CONCLUSIONS This retrospective review is the most detailed assessment of Irish FAs undertaken to date. Further studies are required to examine the Irish hospitals most at need of Case Management Strategy Programmes which we postulate could minimise the risk of adverse outcomes for these patients and improve overall ED efficiency.

UI MeSH Term Description Entries
D008297 Male Males
D008875 Middle Aged An adult aged 45 - 64 years. Middle Age
D004636 Emergency Service, Hospital Hospital department responsible for the administration and provision of immediate medical or surgical care to the emergency patient. Emergency Outpatient Unit,Emergency Services Utilization,Hospital Emergency Room,Hospital Emergency Service,Hospital Emergency Services Utilization,Accident and Emergency Department,Emergency Departments,Emergency Hospital Service,Emergency Room,Emergency Units,Emergency Ward,Hospital Service Emergency,Service, Hospital Emergency,Department, Emergency,Departments, Emergency,Emergencies, Hospital Service,Emergency Department,Emergency Hospital Services,Emergency Outpatient Units,Emergency Room, Hospital,Emergency Rooms,Emergency Rooms, Hospital,Emergency Services, Hospital,Emergency Unit,Emergency Wards,Emergency, Hospital Service,Hospital Emergency Rooms,Hospital Emergency Services,Hospital Service Emergencies,Hospital Service, Emergency,Hospital Services, Emergency,Outpatient Unit, Emergency,Outpatient Units, Emergency,Room, Emergency,Room, Hospital Emergency,Rooms, Emergency,Rooms, Hospital Emergency,Service Emergencies, Hospital,Service Emergency, Hospital,Service, Emergency Hospital,Services Utilization, Emergency,Services Utilizations, Emergency,Services, Emergency Hospital,Services, Hospital Emergency,Unit, Emergency,Unit, Emergency Outpatient,Units, Emergency,Units, Emergency Outpatient,Utilization, Emergency Services,Ward, Emergency,Wards, Emergency
D005260 Female Females
D006801 Humans Members of the species Homo sapiens. Homo sapiens,Man (Taxonomy),Human,Man, Modern,Modern Man
D012189 Retrospective Studies Studies used to test etiologic hypotheses in which inferences about an exposure to putative causal factors are derived from data relating to characteristics of persons under study or to events or experiences in their past. The essential feature is that some of the persons under study have the disease or outcome of interest and their characteristics are compared with those of unaffected persons. Retrospective Study,Studies, Retrospective,Study, Retrospective
D035862 Vulnerable Populations Groups of persons whose range of options is severely limited, who are frequently subjected to COERCION in their DECISION MAKING, or who may be compromised in their ability to give INFORMED CONSENT. Disadvantaged Populations,Patients, Underserved,Populations, Underserved,Sensitive Population Groups,Sensitive Populations,Disadvantaged Population,Patient, Underserved,Population Group, Sensitive,Population, Disadvantaged,Population, Sensitive,Population, Underserved,Population, Vulnerable,Sensitive Population,Sensitive Population Group,Underserved Patient,Underserved Patients,Underserved Population,Underserved Populations,Vulnerable Population

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