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Don't forget about human factors: Lessons learned from COVID-19 point-of-care testing. 2022
Sarah Farmer, and
Victoria Razin, and
Amanda Foster Peagler, and
Samantha Strickler, and
W Bradley Fain, and
Gregory L Damhorst, and
Russell R Kempker, and
Nira R Pollock, and
Oliver Brand, and
Brooke Seitter, and
Stacy S Heilman, and
Eric J Nehl, and
Joshua M Levy, and
David S Gottfried, and
Greg S Martin, and
Morgan Greenleaf, and
David N Ku, and
Jesse J Waggoner, and
Elizabeth Iffrig, and
Robert G Mannino, and
Yun F Wang, and
Eric Ortlund, and
Julie Sullivan, and
Paulina A Rebolledo, and
Viviana Clavería, and
John D Roback, and
MacArthur Benoit, and
Cheryl Stone, and
Annette Esper, and
Filipp Frank, and
Wilbur A Lam
Center for Advanced Communications Policy, Georgia Institute of Technology, Atlanta, GA, USA.
During the COVID-19 pandemic, the development of point-of-care (POC) diagnostic testing accelerated in an unparalleled fashion. As a result, there has been an increased need for accurate, robust, and easy-to-use POC testing in a variety of non-traditional settings (i.e., pharmacies, drive-thru sites, schools). While stakeholders often express the desire for POC technologies that are "as simple as digital pregnancy tests," there is little discussion of what this means in regards to device design, development, and assessment. The design of POC technologies and systems should take into account the capabilities and limitations of the users and their environments. Such "human factors" are important tenets that can help technology developers create POC technologies that are effective for end-users in a multitude of settings. Here, we review the core principles of human factors and discuss lessons learned during the evaluation process of SARS-CoV-2 POC testing.
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