[Subjective feelings of digital exclusion]. 2023

Alexander Seifert
Hochschule für Soziale Arbeit, Fachhochschule Nordwestschweiz, Riggenbachstrasse 16, 4600, Olten, Schweiz. alexander.seifert@fhnw.ch.

BACKGROUND Digital technologies play an important role in people's everyday lives. This applies not only to younger people but also increasingly more to older people. Nevertheless, older persons in particular use the latest technologies less frequently. For this reason, do older people feel particularly excluded compared to younger people? To answer this question, the perception of digital exclusion was measured based on a population survey of people aged 18 years and older. METHODS The data were collected with a survey (n = 1604) of Swiss individuals aged 18-98 years. The survey was conducted as a standardized online survey and was combined with an optional telephone survey. RESULTS According to the survey results, some people under and over 65 years of age currently feel socially excluded because they cannot always master current everyday technologies. Among the group aged 18-64 years old 3.6% feel a very strong sense of exclusion, and among the older group (65-98 years) 5.5%, which means that older persons tend to belong to the group of persons with very strong feelings of digital exclusion; however, the multivariate correlation analysis showed that the influence of age was levelled out by other variables (income and attitude toward technology). CONCLUSIONS Although digital transformation is progressing there are still inequalities in technology use, which can manifest in feelings of exclusion. In addition to the question of which older individuals use or do not use technology, the issue of subjective feelings of exclusion should be given greater consideration in the future.

UI MeSH Term Description Entries
D007182 Income Revenues or receipts accruing from business enterprise, labor, or invested capital. Income Distribution,Income Generation Programs,Savings,Distribution, Income,Distributions, Income,Income Distributions,Income Generation Program,Incomes,Program, Income Generation,Programs, Income Generation
D011795 Surveys and Questionnaires Collections of data obtained from voluntary subjects. The information usually takes the form of answers to questions, or suggestions. Community Survey,Nonrespondent,Questionnaire,Questionnaires,Respondent,Survey,Survey Method,Survey Methods,Surveys,Baseline Survey,Community Surveys,Methodology, Survey,Nonrespondents,Questionnaire Design,Randomized Response Technique,Repeated Rounds of Survey,Respondents,Survey Methodology,Baseline Surveys,Design, Questionnaire,Designs, Questionnaire,Methods, Survey,Questionnaire Designs,Questionnaires and Surveys,Randomized Response Techniques,Response Technique, Randomized,Response Techniques, Randomized,Survey, Baseline,Survey, Community,Surveys, Baseline,Surveys, Community,Techniques, Randomized Response
D004644 Emotions Those affective states which can be experienced and have arousing and motivational properties. Feelings,Regret,Emotion,Feeling,Regrets
D005006 Ethnicity A group of people with a common cultural heritage that sets them apart from others in a variety of social relationships. Ethnic Groups,Nationality,Ethnic Group,Nationalities
D006801 Humans Members of the species Homo sapiens. Homo sapiens,Man (Taxonomy),Human,Man, Modern,Modern Man
D000368 Aged A person 65 years of age or older. For a person older than 79 years, AGED, 80 AND OVER is available. Elderly
D000369 Aged, 80 and over Persons 80 years of age and older. Oldest Old
D013672 Technology The application of scientific knowledge to practical purposes in any field. It includes methods, techniques, and instrumentation. Industrial Arts,Arts, Industrial

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