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The influence on patient compliance of the dentist's attitudes to his or her job and to his or her patient was studied in a sample of 82 patients. The dentist's attitudes were assessed at the beginning of dental treatment. Treatment consisted of cleaning, depuration and motivation. At follow-up examination after six months, attendance at follow-up and the development of plaque, calculus and gingivitis were significantly predicted by the dentist's attitudes. A causal model, which also included factors of patient involvement, was developed. The compliance-producing factors were, primarily, the establishment of sympathy and an informal relationship between dentist and patient. The patient's habit of regularly making visits to a dentist, in a complex way, also contributed to compliance.
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