Record keeping: directions for the 1990s. 1993

J D Kagle
School of Social Work, University of Illinois at Urbana-Champaign.

In studies conducted in the late 1980s, managers and direct service workers agreed that their biggest record-keeping problems were caused by lack of time. This article describes how 114 agencies in 20 states tried to resolve this problem Agencies were more successful when they simplified recording and allocated new resources to the task. This article outlines the techniques these agencies used and contrasts those that were more successful with those that had mixed or poor results. The findings suggest directions for record keeping in social services agencies in the 1990s, when agencies will face critical choices about how to use limited resources.

UI MeSH Term Description Entries
D008331 Management Information Systems Systems designed to provide information primarily concerned with the administrative functions associated with the provision and utilization of services; also includes program planning, etc. Information System, Management,Information Systems, Management,Management Information System,System, Management Information,Systems, Management Information
D005568 Forms and Records Control A management function in which standards and guidelines are developed for the development, maintenance, and handling of forms and records. Records Control,Forms Control,Records Management,Controls, Records,Management, Records,Records Controls
D012947 Social Work The use of community resources, individual case work, or group work to promote the adaptive capacities of individuals in relation to their social and economic environments. It includes social service agencies. Service, Social,Social Intervention,Social Service,Social Service Intervention,Social Work Intervention,Intervention, Social,Intervention, Social Service,Intervention, Social Work,Interventions, Social Work,Service Intervention, Social,Services, Social,Social Interventions,Social Service Interventions,Social Services,Social Work Interventions,Work Intervention, Social
D013996 Time and Motion Studies The observation and analysis of movements in a task with an emphasis on the amount of time required to perform the task. Time Studies,Studies, Time,Study, Time,Time Study
D014481 United States A country in NORTH AMERICA between CANADA and MEXICO.
D014941 Work Simplification The construction or arrangement of a task so that it may be done with the greatest possible efficiency. Simplification, Work,Simplifications, Work,Work Simplifications
D016526 Workload The total amount of work to be performed by an individual, a department, or other group of workers in a period of time. Employee Workload,Staff Workload,Employee Work Load,Staff Work Load,Work Load,Employee Work Loads,Employee Workloads,Staff Work Loads,Staff Workloads,Work Load, Employee,Work Load, Staff,Work Loads,Work Loads, Employee,Work Loads, Staff,Workload, Employee,Workload, Staff,Workloads,Workloads, Employee,Workloads, Staff

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