Biomaterial Database

Continuous quality improvement, total quality management, and reengineering: one hospital's continuous quality improvement journey. 1998

D Klein, and J Motwani, and B Cole

Seidman School of Business, Grand Valley State University, Grand Rapids, MI 49504, USA.

In recent years, there has been significantly increasing interest in the application of continuous quality improvement (CQI) and total quality management (TQM) in the health care arena. This case analysis is designed to identify and assess the strategies and processes that led to the successful implementation of CQI in the Emergency Care Center at St. Mary's Hospital in Grand Rapids, MI.

UI	MeSH Term	Description	Entries
D007318	Inservice Training	On the job training programs for personnel carried out within an institution or agency. It includes orientation programs.	Employee Orientation Programs,Orientation Programs, Employee,On-the-Job Training,Training, Inservice,Employee Orientation Program,On the Job Training,Orientation Program, Employee,Program, Employee Orientation,Programs, Employee Orientation,Training, On-the-Job
D007324	Institutional Management Teams	Administrator-selected management groups who are responsible for making decisions pertaining to the provision of integrated direction for various institutional functions.	Management Teams, Institutional,Institutional Management Team,Management Team, Institutional,Team, Institutional Management,Teams, Institutional Management
D008332	Management Quality Circles	Participation of employees with management as a labor-management team, in decisions pertaining to the operational activities of the organization or industry.	Quality Circles,Circle, Management Quality,Circle, Quality,Circles, Management Quality,Circles, Quality,Management Quality Circle,Quality Circle,Quality Circle, Management,Quality Circles, Management
D008824	Michigan	State bounded on the north by the Great Lakes, on the east by Canada, on the south by Wisconsin, Indiana, and Ohio, and on the west by Lake Michigan and Wisconsin.
D009936	Organizational Innovation	Introduction of changes which are new to the organization and are created by management.	Organizational Change,Change, Organizational,Innovation, Organizational,Changes, Organizational,Innovations, Organizational,Organizational Changes,Organizational Innovations
D010343	Patient Admission	The process of accepting patients. The concept includes patients accepted for medical and nursing care in a hospital or other health care institution.	Voluntary Admission,Admission, Patient,Admission, Voluntary,Admissions, Patient,Admissions, Voluntary,Patient Admissions,Voluntary Admissions
D004636	Emergency Service, Hospital	Hospital department responsible for the administration and provision of immediate medical or surgical care to the emergency patient.	Emergency Outpatient Unit,Emergency Services Utilization,Hospital Emergency Room,Hospital Emergency Service,Hospital Emergency Services Utilization,Accident and Emergency Department,Emergency Departments,Emergency Hospital Service,Emergency Room,Emergency Units,Emergency Ward,Hospital Service Emergency,Service, Hospital Emergency,Department, Emergency,Departments, Emergency,Emergencies, Hospital Service,Emergency Department,Emergency Hospital Services,Emergency Outpatient Units,Emergency Room, Hospital,Emergency Rooms,Emergency Rooms, Hospital,Emergency Services, Hospital,Emergency Unit,Emergency Wards,Emergency, Hospital Service,Hospital Emergency Rooms,Hospital Emergency Services,Hospital Service Emergencies,Hospital Service, Emergency,Hospital Services, Emergency,Outpatient Unit, Emergency,Outpatient Units, Emergency,Room, Emergency,Room, Hospital Emergency,Rooms, Emergency,Rooms, Hospital Emergency,Service Emergencies, Hospital,Service Emergency, Hospital,Service, Emergency Hospital,Services Utilization, Emergency,Services Utilizations, Emergency,Services, Emergency Hospital,Services, Hospital Emergency,Unit, Emergency,Unit, Emergency Outpatient,Units, Emergency,Units, Emergency Outpatient,Utilization, Emergency Services,Ward, Emergency,Wards, Emergency
D006801	Humans	Members of the species Homo sapiens.	Homo sapiens,Man (Taxonomy),Human,Man, Modern,Modern Man
D000289	Admitting Department, Hospital	Hospital department responsible for the flow of patients and the processing of admissions, discharges, transfers, and also most procedures to be carried out in the event of a patient's death.	Hospital Admissions Office,Hospital Admitting Department,Admitting Department,Admissions Office, Hospital,Admissions Offices, Hospital,Admitting Departments,Admitting Departments, Hospital,Department, Admitting,Department, Hospital Admitting,Departments, Admitting,Departments, Hospital Admitting,Hospital Admissions Offices,Hospital Admitting Departments,Office, Hospital Admissions,Offices, Hospital Admissions
D015279	Organizational Culture	Beliefs and values shared by all members of the organization. These shared values, which are subject to change, are reflected in the day to day management of the organization.	Corporate Culture,Corporate Cultures,Culture, Corporate,Culture, Organizational,Cultures, Corporate,Cultures, Organizational,Organizational Cultures