Achieving excellence through organizational values. 1986

C DeForest, and M M Lazio, and N Rayder

By focusing on its mission values, a hospital can enhance the quality of patient care, improve staff morale, promote cost-effectiveness, and achieve a competitive advantage in the hospital marketplace. Since 1979 Saint Joseph Hospital, Kansas City, MO, has conducted a project to clarify and apply its values to the organization's overall direction and the everyday work setting. The project has proven that a concentration on mission values can benefit both the hospital's basic "spirit" and its bottom line. Twelve guiding principles are essential to creating a values-focused hospital: 1. Begin with a commitment. 2. Identify, involve, and educate "stakeholders". 3. Identify and use appropriate resources. 4. Assess organizational needs. 5. Identify the organization's values. 6. Translate mission values into everyday language. 7. Use an explicit, visible process built with a core set of process tools. 8. Document and showcase results. 9. Link the values work to the organization's overall direction and goals and to day-to-day management issues. 10. Think and act strategically. 11. Weave values focus into the fabric of the organization to ensure permanence and long-term success. 12. Model behavior on values.

UI MeSH Term Description Entries
D008923 Missouri State bounded on the east by Illinois and Kentucky, on the south by Arkansas, on the west by Kansas, and on the north by Iowa.
D009934 Organization and Administration The planning and managing of programs, services, and resources. Administration,Administration and Organization,Administrative Technics,Administrative Techniques,Coordination, Administrative,Logistics,Supervision,Technics, Administrative,Techniques, Administrative,Administrative Coordination,Administrative Technic,Administrative Technique,Technic, Administrative,Technique, Administrative
D009937 Organizational Objectives The purposes, missions, and goals of an individual organization or its units, established through administrative processes. It includes an organization's long-range plans and administrative philosophy. Goal Setting, Organizational,Goals, Organizational,Objectives, Organizational,Organizational Goals,Goal Settings, Organizational,Goal, Organizational,Objective, Organizational,Organizational Goal,Organizational Goal Setting,Organizational Goal Settings,Organizational Objective,Setting, Organizational Goal,Settings, Organizational Goal
D010558 Personnel Loyalty Dedication or commitment shown by employees to organizations or institutions where they work. Loyalties, Personnel,Loyalty, Personnel,Personnel Loyalties
D002835 Christianity The religion stemming from the life, teachings, and death of Jesus Christ: the religion that believes in God as the Father Almighty who works redemptively through the Holy Spirit for men's salvation and that affirms Jesus Christ as Lord and Savior who proclaimed to man the gospel of salvation. (From Webster, 3d ed) Stigmata,Christian Ethics,Christian Ethic,Ethic, Christian,Ethics, Christian
D003469 Culture A collective expression for all behavior patterns acquired and socially transmitted through symbols. Culture includes customs, traditions, and language. Cultural Relativism,Customs,Beliefs,Cultural Background,Background, Cultural,Backgrounds, Cultural,Belief,Cultural Backgrounds,Cultural Relativisms,Cultures,Relativism, Cultural,Relativisms, Cultural
D006739 Hospital Administration Management of the internal organization of the hospital. Hospital Organization and Administration,Organization and Administration, Hospital,Administration, Hospital
D006745 Hospital Bed Capacity, 300 to 499 The number of beds from 300 to 499 which a hospital has been designed and constructed to contain. It may also refer to the number of beds set up and staffed for use.
D012945 Social Values Abstract standards or empirical variables in social life which are believed to be important and/or desirable. Value Orientation,Values, Social,Value Orientations

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