Achieving quality management through organizational values. 1991

J Fahey
St Vincent's Private Hospital, Sydney, New South Wales.

By focusing on its mission values, a hospital can enhance the quality of patient care, improve staff morale, promote cost effectiveness and achieve a competitive advantage in the hospital market place. Since 1986, St Vincent's Private Hospital has implemented strategies and formed task forces to clarify and apply its values to the hospital's overall direction and the everyday work setting. This work has proved that a concentration on the hospital's mission can result in quality management and can benefit both the hospital's basic 'spirit' and its bottom line. Eight guiding principles were found to be essential in achieving quality management through organizational values.

UI MeSH Term Description Entries
D007857 Leadership The function of directing or controlling the actions or attitudes of an individual or group with more or less willing acquiescence of the followers. Influentials
D009517 New South Wales A state in southeastern Australia. Its capital is Sydney. It was discovered by Captain Cook in 1770 and first settled at Botany Bay by marines and convicts in 1788. It was named by Captain Cook who thought its coastline resembled that of South Wales. (From Webster's New Geographical Dictionary, 1988, p840 & Room, Brewer's Dictionary of Names, 1992, p377)
D009937 Organizational Objectives The purposes, missions, and goals of an individual organization or its units, established through administrative processes. It includes an organization's long-range plans and administrative philosophy. Goal Setting, Organizational,Goals, Organizational,Objectives, Organizational,Organizational Goals,Goal Settings, Organizational,Goal, Organizational,Objective, Organizational,Organizational Goal,Organizational Goal Setting,Organizational Goal Settings,Organizational Objective,Setting, Organizational Goal,Settings, Organizational Goal
D011367 Professional Staff Committees Committees of professional personnel who have responsibility for determining policies, procedures, and controls related to professional matters in health facilities. Committee, Professional Staff,Committees, Professional Staff,Professional Staff Committee,Staff Committee, Professional,Staff Committees, Professional
D006801 Humans Members of the species Homo sapiens. Homo sapiens,Man (Taxonomy),Human,Man, Modern,Modern Man
D015279 Organizational Culture Beliefs and values shared by all members of the organization. These shared values, which are subject to change, are reflected in the day to day management of the organization. Corporate Culture,Corporate Cultures,Culture, Corporate,Culture, Organizational,Cultures, Corporate,Cultures, Organizational,Organizational Cultures
D016304 Hospitals, Private A class of hospitals that includes profit or not-for-profit hospitals that are controlled by a legal entity other than a government agency. (Hospital Administration Terminology, AHA, 2d ed) Private Hospitals,Hospital, Private,Private Hospital
D016519 Hospitals, Religious Private hospitals that are owned or sponsored by religious organizations. Religious Hospitals,Hospital, Religious,Religious Hospital
D017598 Efficiency, Organizational The capacity of an organization, institution, or business to produce desired results with a minimum expenditure of energy, time, money, personnel, material, etc. Efficiency, Administrative,Productivity, Organizational,Program Efficiency,Administrative Efficiency,Organizational Productivity,Efficiency, Program,Organizational Efficiency,Program Efficiencies
D017749 Total Quality Management The application of industrial management practice to systematically maintain and improve organization-wide performance. Effectiveness and success are determined and assessed by quantitative quality measures. Continuous Quality Management,Lean Six Sigma,Sigma Metrics,Six Sigma,Lean Six Sigmas,Management, Continuous Quality,Management, Total Quality,Metric, Sigma,Metrics, Sigma,Sigma Metric,Sigma, Six,Sigmas, Six,Six Sigma, Lean,Six Sigmas,Six Sigmas, Lean

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