This study aimed at analyzing how the undergraduate student perceives professor's performance in the teaching-learning process, in courses using the critical pedagogy and dialogical competence approach, in the Nursing Bachelor's Program, from 2005 to 2006. An instrument for the assessment of the professors performance was used and answers from 142 students were analyzed. Through thematic analysis, the following meaning units were outlined approaching the teaching-learning process, professor/student relationship and evaluation. For most students, professors who stimulate the critical-reflexive process, coherent with the problem-solving methodology, facilitate the teaching-learning process. For others, this process is facilitated when the professor is more demanding in contrast with the problem-solving approach. The professor-student relationship was facilitated by the establishment of bonds. Students did few comments about evaluation, indicating the need of a formative evaluation, which is a work in progress.