Effectiveness of interpreters and other strategies for mitigating language barriers: A systematic review. 2025

Liza G G van Lent, and Nida Gizem Yilmaz, and Simone Goosen, and Jako Burgers, and Stefano Giani, and Barbara C Schouten, and Miranda W Langendam
Department of Communication Science, Amsterdam School for Communication Research (ASCoR), University of Amsterdam, Amsterdam, the Netherlands. Electronic address: l.g.g.vanlent@uva.nl.

OBJECTIVE To examine the effectiveness of different communication strategies for mitigating language barriers on patient-, provider- and context-related outcomes. METHODS A systematic search was conducted in nine databases for quantitative studies from 2013 comparing different strategies. The studies' quality was assessed with the Evidence Project Risk of Bias tool and the certainty of evidence with the GRADE approach. RESULTS Twenty-six articles were included, all about healthcare settings. Generally, having a shared language (e.g., a provider in the patient's native language) followed by using professional interpreters yielded the most positive outcomes, and in-person or video interpreters more than telephone interpreters. Compared to professional interpreters, the translation quality of informal interpreters was only similar when assessing patient outcomes after surgery, and the quality of digital translation tools was only sufficient with simple messages or when messages were pre-translated. CONCLUSIONS Having a provider in patients' native language and having professional interpreters outperform other strategies for mitigating language barriers in healthcare. However, other strategies may suffice in specific situations. Future research should explore the effectiveness of (combining) strategies, especially in social care. CONCLUSIONS This review can inform policy and help develop guidelines on mitigating language barriers to support providers in their daily practice.

UI MeSH Term Description Entries

Related Publications

Liza G G van Lent, and Nida Gizem Yilmaz, and Simone Goosen, and Jako Burgers, and Stefano Giani, and Barbara C Schouten, and Miranda W Langendam
August 1975, Hospitals,
Liza G G van Lent, and Nida Gizem Yilmaz, and Simone Goosen, and Jako Burgers, and Stefano Giani, and Barbara C Schouten, and Miranda W Langendam
June 2025, Ergonomics,
Liza G G van Lent, and Nida Gizem Yilmaz, and Simone Goosen, and Jako Burgers, and Stefano Giani, and Barbara C Schouten, and Miranda W Langendam
March 2020, Oman medical journal,
Liza G G van Lent, and Nida Gizem Yilmaz, and Simone Goosen, and Jako Burgers, and Stefano Giani, and Barbara C Schouten, and Miranda W Langendam
March 2018, Radiologic technology,
Liza G G van Lent, and Nida Gizem Yilmaz, and Simone Goosen, and Jako Burgers, and Stefano Giani, and Barbara C Schouten, and Miranda W Langendam
September 2025, JCO clinical cancer informatics,
Liza G G van Lent, and Nida Gizem Yilmaz, and Simone Goosen, and Jako Burgers, and Stefano Giani, and Barbara C Schouten, and Miranda W Langendam
August 2019, Danish medical journal,
Liza G G van Lent, and Nida Gizem Yilmaz, and Simone Goosen, and Jako Burgers, and Stefano Giani, and Barbara C Schouten, and Miranda W Langendam
November 2006, Pediatric blood & cancer,
Liza G G van Lent, and Nida Gizem Yilmaz, and Simone Goosen, and Jako Burgers, and Stefano Giani, and Barbara C Schouten, and Miranda W Langendam
February 2023, Journal of critical care,
Liza G G van Lent, and Nida Gizem Yilmaz, and Simone Goosen, and Jako Burgers, and Stefano Giani, and Barbara C Schouten, and Miranda W Langendam
August 2015, Psychiatric services (Washington, D.C.),
Liza G G van Lent, and Nida Gizem Yilmaz, and Simone Goosen, and Jako Burgers, and Stefano Giani, and Barbara C Schouten, and Miranda W Langendam
June 2020, Disaster medicine and public health preparedness,
Copied contents to your clipboard!